Policy on Returns and Exchanges

refund_b1.jpg
1. Pack all the items in the original packing. Items bought as sets must be returned in sets.
refund_b2.jpg
2. Fill in the return request form attached to the order.
refund_b3.jpg
3. Attach a copy of the sales check, the method of refund will be the same as the method of purchase.
refund_b1.jpg
4. Send the parcel to this address:
Homeplace Refunds - 2337 Laurel Top Cir - Narvon, PA 17555
refund_b5.jpg
5. After you have sent the parcel, please inform us of that by sending an email to sales@hpmwagon.com.

Eligibility of Items for Return or Exchange


Changed my mind returns.

Full refund for like new returns. Shipping is NOT refunded. USPS does not give money back for returns.

Customers have the right to return any purchased items within 14 (fourteen) calendar days from the moment of receiving those items from the Seller or the Seller's representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.


Items Returned damaged

If an item is returned damaged and NOT in ready-for-resale condition, the customer will NOT receive a full refund. The customer will receive a 50% refund on customer damaged returns.

Returning items with defects.

Full refund for defect returns, INCLUDING shipping.

All parts and packing must be included as was shipped.

Customers are entitled to notify the Seller of any discovered defects within 30 (thirty) calendar days from the moment of the receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer and use other than intended.

To return the Items, you must submit the copy of proof of purchase and fill in the return request form.